How a healthcare AI company building the future of endoscopy documentation is tackling SOC 2 and HIPAA together

AI & Machine Learning
2-10
Employees

When your AI generates patient procedure reports in under a minute and integrates directly with hospital EHR systems, security and compliance aren't optional. They're the price of entry.

Synexar AI builds Synexar Pulse, an intelligent documentation platform for GI endoscopy. The platform captures voice dictation during procedures, auto-populates structured reports, generates CPT and ICD-10 codes, and finalizes documentation in approximately 47 seconds. It replaces legacy tools that have dominated the space for years.

The data Synexar handles is deeply sensitive: patient procedure records, clinical findings, diagnostic codes, and billing information. Hospitals and healthcare systems evaluating new clinical software need to see formal security proof before they'll connect it to their infrastructure.

Synexar partnered with ComplyJet to build SOC 2 and HIPAA readiness simultaneously.

Why SOC 2 and HIPAA Together

Healthcare software companies face a dual compliance requirement that most other industries don't.

SOC 2 proves that the platform's security controls, availability, and data handling meet a recognized standard. It's what procurement teams and IT security reviewers look for.

HIPAA proves that protected health information (PHI) is handled in compliance with federal healthcare regulations. It's what compliance officers and legal teams require before any patient data touches a third-party system.

For Synexar, pursuing both frameworks at the same time was the only approach that made sense. Their customers are hospitals, clinics, and GI practices. Every one of them will ask about both.

The Environment

Synexar's infrastructure is built on Microsoft's cloud ecosystem:

  • Microsoft Azure for production infrastructure and hosting
  • Microsoft Entra ID for identity and access management
  • GitHub Enterprise for source code management and development workflows

This Azure-native setup is common in healthcare but less common among early-stage startups. ComplyJet's platform connected directly to Synexar's Azure environment and GitHub Enterprise, providing the same level of integration support that AWS and GCP customers receive.

Getting Started

Synexar onboarded with ComplyJet and moved into compliance work immediately. The founding team took ownership of the process, connecting integrations, generating policies, and working through compliance tasks on the platform.

The setup included:

  • Azure infrastructure connected for continuous monitoring
  • GitHub Enterprise integrated for code-level security
  • Security policies generated using ComplyJet's AI-powered policy wizard, mapped across both SOC 2 and HIPAA
  • Employee training and policy acceptance rolled out across the team
  • Risk assessments and vendor management tasks in progress

The team was actively engaged from day one, asking detailed questions about integration configurations, policy workflows, and compliance requirements. ComplyJet's team responded quickly, keeping the process moving.

Where Synexar Stands Today

Synexar is actively building toward SOC 2 and HIPAA readiness:

  • Core integrations connected and monitored (Azure, GitHub Enterprise, Entra ID)
  • Security policies under review across both frameworks
  • Employee compliance tasks in progress
  • Working through remaining readiness items toward audit

The team is building compliance alongside the product, not after it. As Synexar scales across hospitals and healthcare systems, the compliance foundation is being laid now.

Why This Matters

Healthcare AI is at an inflection point. Hospitals are adopting AI-powered tools for clinical documentation, coding, and workflow automation. But adoption is gated by trust, and trust in healthcare means compliance.

Synexar is building that trust from the start. By pursuing SOC 2 and HIPAA readiness while the product is still early, they're ensuring that compliance never becomes the reason a hospital says "not yet."

For a platform that's replacing legacy documentation tools in one of the most sensitive areas of clinical practice, that's not just smart. It's necessary.

Looking Ahead

Synexar is on track to complete both SOC 2 and HIPAA compliance. With continuous monitoring running and a compliance program designed for healthcare's unique requirements, they'll be ready when the next hospital asks for proof.

And in healthcare, that question always comes.