How Labor AI achieved SOC 2 attestation to win enterprise warehouse customers

Warehouses run on data. Shift schedules, workforce allocation, labor cost projections, operational metrics. When that data lives in a third-party platform, enterprise logistics companies want proof that it's protected.

Labor AI (operated by Embassy Data Logistics) builds warehouse labor planning software that helps distribution centers optimize workforce allocation and reduce labor costs. Their platform gives operations teams real-time visibility into staffing decisions, labor savings estimates, and workforce efficiency.

As Labor AI moved upmarket, enterprise prospects started asking about security. Pen tests, vulnerability scans, SOC 2 reports. The kind of proof that procurement teams need before they'll approve a new vendor.

Labor AI partnered with ComplyJet to build their SOC 2 program and get audit-ready.

The Challenge

Labor AI needed SOC 2 attestation to unlock enterprise deals. Large warehouse and logistics operations handle sensitive operational and workforce data, and their procurement teams require formal security validation from every software vendor in the stack.

For a lean team, building a SOC 2 program from scratch while continuing to serve existing customers and ship product was the core challenge. They needed a platform that could handle the heavy lifting without requiring a compliance hire.

Getting Started

Arturo Camacho led the compliance effort at Labor AI. The team onboarded with ComplyJet and worked through the full SOC 2 readiness process:

• Connected infrastructure integrations for continuous monitoring
• Generated and adopted security policies using ComplyJet's AI-powered policy wizard
• Onboarded team members for training and compliance tasks
• Completed penetration testing through ComplyJet's recommended vendor
• Worked through infrastructure security tests and vulnerability remediation

Throughout the process, Arturo was actively engaged on the platform, raising questions and flagging issues. ComplyJet's team responded quickly, keeping the process moving without bottlenecks.

Completing the Audit

Labor AI completed their SOC 2 audit, giving them the formal attestation their enterprise prospects required.

The audit was conducted through an independent auditor, with ComplyJet coordinating the end-to-end process: evidence preparation, auditor communication, and readiness checks to make sure there were no surprises.

Why This Matters

Logistics and warehouse technology is an industry where compliance is becoming table stakes. As more operational data moves to cloud platforms, enterprise customers are raising the bar on vendor security requirements.

Labor AI recognized this early. Instead of treating compliance as something to deal with "when it becomes a problem," they invested in SOC 2 proactively. That puts them ahead of most competitors in their space, many of whom still can't answer the compliance question.

For warehouse operations teams evaluating labor planning tools, Labor AI now has the proof to back up their product. Security isn't a blocker to the conversation. It's a reason to move forward.

Looking Ahead

With SOC 2 attestation in hand, Labor AI is positioned to pursue larger enterprise deals with confidence. Continuous monitoring through ComplyJet means their compliance posture stays current, and future audits won't require starting from scratch.

When the next enterprise prospect asks about security, Labor AI won't need to scramble. The report is ready, and the system that produced it keeps running.